Frequently Asked Questions

Quick answers about ordering from Mr Store Mehedi in the UAE.

Do you deliver to all Emirates?

Yes. Mr Store Mehedi delivers to all 7 Emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah.

How much is delivery?

Delivery is free on all orders within the UAE.

How do I pay?

All orders are paid with Cash on Delivery (COD) in UAE Dirham (AED). You do not need a card. Please keep the exact amount ready for the courier.

How long does delivery take?

Orders are processed within 1 working day after confirmation, and delivery usually takes 2 to 5 working days. Remote areas, public holidays and peak seasons may take a little longer.

How is my order confirmed?

After you place an order, our team calls or WhatsApps you on the number you gave to confirm your order and delivery address. Orders that cannot be confirmed may be cancelled.

Can I check the product before paying?

Yes. When the courier arrives you can inspect the parcel and the product. If it is damaged, wrong or missing, you can refuse it and pay nothing.

What is your return policy?

You can request a return within 7 days of receiving your order. The item must be unused, in its original condition and packaging, with your order number. Email us with photos and we will arrange collection.

How do I get my refund?

Approved refunds are paid by bank transfer to a UAE bank account or as store credit, within 5 to 7 working days after approval, in AED.

What products do you sell?

Practical everyday products: kitchen and home gadgets, laundry appliances, beauty and personal care, massagers and fitness gear, car accessories, tech gadgets, toys and baby products, Islamic gifts, and jewellery and watches.

How can I contact Mr Store Mehedi?

Email mehedirahamanrm1@gmail.com. We reply within 24 hours, 7 days a week.